Frequently Asked Questions

Q.Is it really free?
A.Yep - our Banner Exchange is 100% free for all members.
 
Q.I updated some details of my account and now my account status is on hold - what does this mean?
A.If you make any changes to your account, we have to approve your changes first. This is in case somebody were to sign up as a legitimate site, only to change the URL to an inappropriate site after joining. Reactivication is very fast.
 
Q.Are my details private?
A.Absolutely. We take your privacy very seriously and this is detailed in our comprehensive Privacy Policy.
 
Q.How quickly can my account be setup?
A.Account activation is immediate. We do however manually validate all sites which join our exchange to make sure there are no sites with inappropriate content.
 
Q.What banner sizes do you support?
A. We support a standard banners. We have 468x60 & 468x60 banners for the top & bottom of the page and 125x240 sized banner for side of the page or anywhere on the page as long as it can be seen.
 
Q.I have a question. Who do I ask?
A.Please look at our contact page. You can email any of the contacts depending on the nature of your enquiry.
 
Q.How quickly do you respond to technical support?
A.We will always answer your emails within 24 hours, often alot sooner.
 

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